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HS2061 Leveraging IT for Business Advantage

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Task:

We have been discussing Enterprise System in lecture 4 and discussing using Enterprise Systems for IT advantage.
1. But what is the true cost of implementing an ER (ERP) system?
2. What are the Drivers for success of Enterprise Systems
3. How do Enterprise System Implementations Fail
4. What about CRM systems
5. How do we know how successful we have been when implementing an Enterprise Systems Case Study Activity (if time permits)
Lowe’s Inc. is a retail company based out of Mooresville, NC, specializing in the sale of hardware, home appliances, and building materials. With over 285,000 employees, the company can serve nearly 15 million customers each week from over 1,800 stores in the United States, Canada, and Mexico. Lowe’s provides both products and services to their customers, using the input– transformation–output (ITO) model. The ITO model is the center function of the supply chain that successful companies, such as Lowe’s, use. With over 7,500 suppliers, Lowe’s is able to decrease reliance on vendors and focus on providing its own method of customer and product relationship management.
Commitment to Customers
A large aspect of Lowe’s supply chain is its commitment to ensuring that relationships with customers are maintained throughout the life cycles of the products the customers purchase. The two ways Lowe’s upholds the commitment are “installed sales” and the “extended protection plans
and repair services.” Providing service for purchased products over the lifetime of the product is called “product lifecycle management” or PLM. PLM has become important from a supply chain standpoint as warranties and guarantees are becoming more popular. Lowe’s gives extended warranties and allows customers to request repairs and replacements along with installation of the products.
• Discuss how Lowes in the above case study can use technology to enhance the customer experience.

HS2061 Leveraging IT for Business Advantage

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ISYS1002 Cyber Security

Questions: Scenario You have just been appointed to be the Chief Information Security Officer (CISO) for SCU. Due to the Covid-19 pandemic, SCU delivering all units online. The threats of cyber-attacks are present, and the need to secure electronic data, online transactions, and billing services, ...

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LAW-667-001 Cyber Law

Task Evaluate and Execute the Data Exfiltration Service-Level Agreement (SLA) You've communicated the attack to your other FVEYE nation teams, your team has determined that all the nation teams were under data exfiltration attack, and they sustained latency or even unavailability of their networks ...

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INF80043 IT Risk Management

Questions: The assignment involves you producing a comprehensive risk report for ABC Fitness Gym given a particular scenario as below. You will be required to offer professional views based on a well established research. Technical Risk Analysis (20 Marks) Consider you have been hired by the AB ...

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TECH 1005 Cyber Security

Task: Part A – Mandatory.1. Describe the Australian Government's ISM and PSPF with emphasis on information classification. Develop an organisational structure to implement the requirements of the standards.You can refer to the Video by guest lecture on Week 1. Assumptions : you can assume a ...

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