B01SYAD310 Systems Analysis And Design
Case Study Scenario for ABC Property Management System
Description of the System ABC Property Management system is to be developed for ABC Property Management (Pvt.) Ltd. The company registers all landlords who want to sell or rent their properties. Also, all tenants who want to rent or buy properties are registered with the company.
Potential tenants can make enquiries on the available properties, which match their requirements. Tenants who want to purchase/rent a house or a unit are then given a chance to see the properties they like. If a tenant likes to purchase/rent a hose he/she has to fill and application form giving their personal and income details. The applications are filtered and handed over by the sales staff of Property Company to the land load. If there are several customers to purchase/rent a house/unit, then the landlord will select a customer.
Then the tent has to make deposit to reserve the house/unit to purchase/rent. Mean time the property agent makes agreements. When agreement is made, both landlord and tenant have to sign to make it active. The property management company sign separate agreements with the landlords on managing their property. For each sale or rent they make ABC property management gets a commission from the landlord.
For rented properties the tenants have to pay rents weekly and the ABC property management does all maintenance work done on properties. These property maintenance expenses are deducted from before payments are made to the landlords. The property management sales staffs expect the system to keep all relevant details in their system including landlords, tenants, properties, contracts, commissions, rentals and sales made, rents paid by tenants and etc.
The ABC property manage company has four branches operating in different locations of NSW. One branch has thirty employees and other branches have less than 20 employees. However, they expect to expand and have more staff in the future. Hence, they expect to have Local Area Networks (LANs) in each branch and a Wide Area Network (WAN) to connect the branches.
Property Manager wants to get different reports on rental and sale properties, sales and rentals done and etc. The Manager of ABC expects their systems to have good performance to make operational work efficient and make customers happy. Hence, they expect you to recommend efficient hardware, networks and software.
Also, they expect their system to be secure enough to protect the data from unauthorized access, virus attacks, hackers and etc. Hence, you need to recommend good security measures for the system.
The company currently handles these activities using a standalone system and they want to develop a web-based system to provide a better service to their customers. The system needs to provide various functionalities and services to the customers as well as for the staff of the ABC Property Management System.
Tasks to be completed
Write report using the guidelines given in the report writing guidelines below
Your report may include (not limited to):
1. What type of system requirements will you focus on for ABC Property Management System? Explain each one in detail.
2. What fact-finding methods you think is appropriate for collecting information from employees at ABC Car sales? Suggest at least three methods and explain the pros and cons of each.
3. Describe two systems development tools and two development methods you can used for system development for ABC Car sales.
Complete the following Modelling Exercises and include it in your report
Create a use case diagram for ABC Property Management System.
Prepare a context diagram or Level 0 Data Flow Diagram for ABC Property Management System.
Create an initial ERD for the new system that contains at least four entities.
Analyse each relationship to determine if it is 1:1, 1: M, or M: N.
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