CPP40307-Certificate IV In Property Services
Read each case study and respond to the questions, referring to Acts and regulations relevant to your state or territory.
Case Study 1
Chris is the principal agent at City Real Estate. He has built the agency over the last six years and he has established a strong client base and reputation within the local region. He has several experienced employee agents and agent’s representatives working for the agency.
Bethany has been working as administration manager for City Real Estate since its inception and has worked closely with Chris to build the business. She displays a keen interest in the real estate industry and over the years has developed an excellent working knowledge of various aspects of an agent’s role. She has decided to undertake training to become an Agent’s Representative.
Chris was recently offered a teaching position at a local TAFE. As a result he is spending less time in the office, sometimes not coming into the office for days in a row. He is confident that the staff will continue to provide excellent service. Last week one of the agents responsible for property management resigned and Chris has asked Bethany to conduct some urgent rental property inspections and prepare the condition reports.
a) Identify any breaches under the relevant Act for your state or territory. You must refer to the appropriate section
b) What advice would you give Bethany and Chris?
c) How will any breach of the Act impact on Bethany’s eligibility to be an agent’s representative?
Case Study 2
Marissa is an agent’s representative with ABC Real Estate. Graham is looking to purchase an apartment in an inner city suburb and has shown keen interest in a small apartment that Marissa has listed. Graham tells Marissa that he is looking for an apartment in a quiet area as he works night shift and needs to sleep during the day, especially on weekends.
Marissa is excited because this apartment has been listed for over two months and she really wants to close the sale before she goes on holiday next month. However, she knows that the apartment block backs on to a street that has a church. Each Sunday morning, church bells are rung and the area can become quite noisy as people come and go
a) Should Marissa tell Graham about the church? Discuss the ethical issues relating to this scenario.
b) What advice would you give Marissa?
Case Study 3
Rashid has engaged Rita to sell his property. Rita’s brother, Marco, is looking for a house in the area and after viewing the house; she believes that the house is exactly what Marco is looking for. She rings Marco to tell him about the house.
a) Which section of the Act relates to an agent purchasing property?
b) Outline the requirements of the section?
c) Do the requirements of this section apply to Rita’s situation? Explain why/why not.
d) Are there any exemptions to the section requirements? If yes, what are they?
e) What penalties apply for breach of the section?
f) What advice would you give Rita in relation to